Core Technologies - No nonsense IT. California Bay Area.

Services

No nonsense IT

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Managed Services

24/7/365 Monitoring

Customized Autoheal

Unlimited Helpdesk

Highest SLA Commitment

1 user affected / workaround

inplace.

1 hr. acknowledgement

1 hr. resolution plan

2 hr. resolution

1+ user affected / no workaround inplace..

1 hr. acknowledgement

15 min. resolution plan

2 hr. resolution

Emergency

1 hr. acknowledgement

2 hr. resolution plan

4 hr. resolution

Mission: SLA

Core Technologies is determined to meet our published Service Level Agreements (SLA) with our clients. You too can enjoy our over the top commitment to exceeding your every expectation on how IT companies should operate. Trouble tickets created using ANY method... except paper planes.

Whether on our support portal, email to a tech, or an 'oh by the way' passing down the hallway. We stay committed.

Customer Support portal below / MSP Customers: Click Here

services

24/7

customer services

individual customer support